Broker and Edge Listing Reference

The Connect tab opens on a list of every broker and edge the platform knows about. The list includes the instances connected to the platform and instances the platform has detected but not yet connected. This page explains how an instance appears, what each column and value means, and what you can do from a row.

The Empty State

On a fresh installation, the list is empty. The platform reports No brokers or edges detected yet and offers three options:

How an Instance Appears in the List

You do not add a row directly. A row appears when the platform first detects a deployment tied to your account. A deployment can be detected in one of two ways:

Deploying a broker does not automatically add it to the list. A broker appears only after a component reports to the platform and the platform associates the component with your account. If you have a running broker but the list is empty, you have not yet connected the broker. For more information, see Troubleshooting.

Columns

Column What it Shows Values

Name

The display name you chose for the instance

Free-text display name

Type

What kind of instance this is

Broker, Edge

Deployment

How the instance is run and licensed

Cloud, Software, License

Data Intelligence

Whether the instance is connected to the Data Intelligence capabilities of the platform

Not ready to connect, Ready to connect, Connected, Offline, Not eligible

Name

The display name you entered when you created the connection string or purchased the license. The platform shows the name with an optional description. The name is a label that helps you recognize the instance. You can choose any name. Names do not need to be unique and do not have to match the hostname or cluster name of the broker.

Type

  • Broker: A HiveMQ broker (Cloud or Software).

  • Edge: A HiveMQ Edge instance.

Deployment

  • Cloud: A HiveMQ Cloud broker that HiveMQ manages and operates.

  • Software: A HiveMQ broker that you deploy and that reports to the platform.

  • License — a license you have purchased but have not yet deployed and connected. Once a deployment with that license key phones home, the Deployment changes to Software.

Data Intelligence

The Data Intelligence column tells you where the instance is in the connection process.

State Meaning

Not ready to connect

The deployment is still pending. This state typically applies after you purchase a license but before any deployment reports to the platform.

Ready to connect

The instance is known to the platform, but the connection is still pending. This state appears right after you generate a connection string and before the broker applies it.

Connected

The instance is up, running, and connected to Data Intelligence. This state is the goal.

Offline

The instance was connected but no longer reaches the platform. For example, the broker was shut down and has stopped reporting to the platform.

Not eligible

The instance cannot use Data Intelligence. This state applies to HiveMQ Cloud Serverless and Starter plans. You can connect all other deployments.

How an Instance Moves Through These States

Self-Managed Broker (Software)

  1. You generate a connection string and the broker appears. Data Intelligence shows Ready to connect.

  2. You apply the connection string and restart the broker. The broker connects. Data Intelligence shows Connected.

Purchased License

  1. You buy a license. The license appears with Deployment License, Data Intelligence Not ready to connect.

  2. You deploy a broker, apply the license key, and the broker reports to the platform. Deployment changes to Software and Data Intelligence shows Ready to connect.

  3. You apply the connection string and restart the broker. Data Intelligence shows Connected.

A purchased license still requires the connection-string step. A license alone does not connect the broker.

HiveMQ Cloud Serverless / Starter remain at Data Intelligence Not eligible. Data Intelligence is not available on those plans.

What You Can Do from a Row

Select any broker or edge to open it. The detail view shows the name, type, and deployment of the instance in every state. What differs is the connection state. For an instance that is not connected, the detail view shows a Reconnect option. Click Reconnect to complete or retry the connection.

Troubleshooting: "I Deployed a Broker but It’s Not in the List"

This behavior is expected. A broker does not register with the platform when you deploy it. First, a component must report to the platform and associate with your account. To add the broker to the list, complete these steps:

  1. Go to Connect what you already run and select Broker or Edge.

  2. Enter a name and description, then generate a connection string.

  3. Apply the connection string to your deployment and restart the broker.

After step 2, the instance appears as Ready to connect. After step 3, the instance connects and moves to Connected. See Connect a Broker or Edge with the Platform.